Free Shipping in Canada over $75 - Free Shipping in USA over $100

5% for The WORLD! WE CARE

Not just fashion but fashionable for a change

The way you feel when you wear a niece piece wooden accessorie is 10 times more when you know you are being part of change. We believe that to end poverty, hunger and environment damage lies in the hands of people. The current biggest issue is climate change and global warming and as results these changes are affecting mostly rural population in Africa.We stand behind people and communities in need of help and we try to contribute in any way possible.

 

We participate in programs that work to combat climate change impact on hunger and poverty in Africa. We have team up with local and international non-profit organizations that are already working on the field.

 Being socially responsible is integral to what we do. Transformation begins with the desire for a better life. Training creates a deep, personal impact among project participants, which in turn leads to a lasting impact among communities.

Our fundings go to preserve farming soil, planting trees, build irrigation projects and provide better seeds

We donate 5% of revenue annually towards fighting poverty, hunger and environment damage.

 Each purchase you make will impact other people's lives and of course our beautiful earth. We may not change the world but we are the vehicle to connect you in helping others and to be part of the change.

We are part of the change, So are YOU!

 

Returns Policy

Returns policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 5 to 10 business days depending on your financial institution.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@offthewood.ca.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@offthewood.ca for return instructions.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


Free Returns Shipping (Only in Canada and USA)

If you're returning our products, please follow these instructions here

 
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

International Returns:

Shipping fees, duties and taxes cannot be refunded. Customer is responsible for the shipping cost to return the items.